Term and Conditions

Effective Date: 1 August 2026

Welcome to Zam Zam Corporation. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

If you do not agree with any part of these Terms & Conditions, please discontinue using our website.

About Zam Zam Corporation

Zam Zam Corporation is a trusted importer and distributor of premium healthcare, dermatology, pharmaceutical, skincare, and beauty products from internationally recognized brands.

Our goal is to provide customers with authentic, high-quality products backed by excellent customer service.

Acceptance of Terms

By accessing this website, creating an account, browsing products, or placing an order, you agree to these Terms & Conditions as well as our:

  • Privacy Policy
  • Shipping Policy
  • Refund & Return Policy

These policies together govern your use of our website and services.

Eligibility

To place an order, you must:

  • Be at least 18 years of age or have permission from a parent or legal guardian.
  • Provide accurate and complete information.
  • Use the website only for lawful purposes.

Products & Availability

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.

However:

  • Product packaging may differ slightly from website images.
  • Availability is subject to stock levels.
  • Products may be discontinued without prior notice.
  • We reserve the right to limit product quantities per customer.

Pricing

All prices displayed on the website are listed in Pakistani Rupees (PKR) unless otherwise stated.

Prices may change without prior notice.

Applicable taxes (if any) will be included where required.

Orders

After placing an order:

  • You will receive an order confirmation.
  • Orders are subject to verification and acceptance.
  • We reserve the right to cancel or reject any order due to stock unavailability, pricing errors, suspected fraudulent activity, or other legitimate business reasons.

Payment Methods

Currently, Zam Zam Corporation accepts only the following payment methods:

  • Cash on Delivery (COD)
  • Bank Transfer

For Bank Transfer orders:

  • Orders are processed only after payment verification.
  • Customers are responsible for ensuring that the correct payment details are used.
  • Any bank transfer charges imposed by your financial institution are the customer's responsibility.

Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Delivery times are estimates and may vary depending on:

  • Delivery location
  • Courier availability
  • Public holidays
  • Weather conditions
  • Unforeseen operational delays

Zam Zam Corporation is not liable for delays caused by third-party courier services.

Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Products may only be eligible for return if they meet the conditions specified in our policy.

For hygiene and safety reasons, certain healthcare and skincare products may not be eligible for return once opened or used.

Product Information

The information provided on this website is intended for general informational purposes only.

Product descriptions, ingredients, and usage instructions are provided by manufacturers or verified sources.

Customers should always:

  • Read product labels before use.
  • Follow usage instructions carefully.
  • Consult a qualified healthcare professional when necessary.

Medical Disclaimer

The products available on this website are not intended to diagnose, treat, cure, or prevent any disease unless specifically stated by the manufacturer.

Information provided on this website should not replace professional medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional regarding medical concerns.

Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Product photography
  • Graphics
  • Icons
  • Videos
  • Website design
  • Text
  • Source code

is the property of Zam Zam Corporation or its respective licensors and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, modification, or distribution is strictly prohibited.

User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with website functionality.
  • Copy or misuse website content without permission.
  • Submit false or misleading information.

Account Responsibility

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • All activities carried out under your account.
  • Promptly notifying us of any unauthorized access.

Limitation of Liability

To the fullest extent permitted by law, Zam Zam Corporation shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Website interruptions.
  • Delayed deliveries.
  • Errors caused by third-party service providers.
  • Misuse of products by customers.

Third-Party Links

Our website may contain links to external websites for your convenience.

We do not control or endorse these websites and are not responsible for their content, security, or privacy practices.

Website Availability

While we strive to provide uninterrupted service, we do not guarantee that the website will always be available or error-free.

Maintenance, upgrades, or technical issues may temporarily affect website accessibility.

Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Any updates will become effective immediately upon publication on this page.

Continued use of the website constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Pakistan.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Zam Zam Corporation

Email: info@zamzamcorporation.com (Replace with your official email)

Phone: +92 XXX XXXXXXX (Replace with your official contact number)

Address: Karachi, Pakistan (Replace with your complete business address)